Website and Applications Privacy and Cookies Policy
This is the Privacy (and cookies) Policy for our Website and Mobile Application. The Website is operated, and the Application is provided, by TCB. For the purposes of the Data Protection Act 2018, we are the data controller.
We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately. Here we explain how we collect information; what we do with it and what controls you have.
Information we may collect from you
We may collect and process the following information about you:
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
We may, from time to time, run referral programmes or similar initiatives, such as a ‘Tell a Friend’ Programme, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in the message that is sent.
Uses made of Institutional (TCB Classroom) account holder information
Parents can request the deletion of student data. A request should be sent to email@example.com and will be handled within 48 hours.
Uses made of individual account holder information
We will use the information you provide to:
You can tell us not to contact you with information regarding our products and services through email at firstname.lastname@example.org.
We may disclose aggregate statistics about visitors to this Website and Mobile Application, customers and sales in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through this Website and Mobile Application, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber-crime or to protect this Website and Mobile Application or the rights, property or personal safety of any person.
Protecting the safety of children when they use the Internet is very important to us. We recommend that children receive permission from their parent or guardian before gaining access to this Website and Mobile Application or sending personal information to us or anyone else online.
This Website and Mobile Application may, from time to time, contain links to external sites. We are not responsible for the Privacy Policies or the content of such sites.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via this Website or Mobile Application while it is in transit over the internet and any such submission is at your own risk.
It is advisable to close your browser and log out when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Storage of your information
Information that you submit via this Website and Mobile Application is sent to and stored on secure servers located worldwide. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above (see Information Sharing).
You have a legal right under the Data Protection Act 2018 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
Cookies are pieces of information that a website transfers to your computer hard drive or mobile device to store and sometimes track information about you. Although they do identify a user’s computer, cookies do not personally identify users. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the internet. It is important to understand that any of our current or future partners or third party vendors may also employ them.
Cookies used by TCB, our partners or third party vendors. Cookies are used online to:
This information is only collected by reference to the IP address that you are using, but does include information about the county and city you are in, together with the name of your internet service provider.
This information is then used to place interest-based advertisements on their Websites and Mobile Applications which are believed to be relevant to your “market segment”.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on this Website and Mobile Application you may not be able to take full advantage of this Website and Mobile Application (as the case may be).
In addition to cookies, tracking Gifs may be employed by our partners or other third parties in respect of your use of their Websites and Mobile Applications. Tracking Gifs are small image files within the content of Websites and Mobile Applications or the body of their newsletters so that they can understand which parts of the Websites and Mobile Applications are visited and which functions of the Websites and Mobile Applications are used and whether particular content is of interest.
Users can at any time request that any data held on them be deleted. Please email our team at email@example.com.